Kiln & Co

Before Dayshift

The firing schedule lived on a whiteboard that only worked if you were in the room. Orders for pickup were tracked in a notebook.

What changed

Each firing is a job with its pieces, photos and a pickup date. The team sees the week on their phones, at home or at the wheel.

Pickups are confirmed by text, so the studio no longer waits for customers who were never told.

Figures shared by the customer for this demo story.