Northfold Gardens
Four planting crews share one plan, and clients get photo reports at the end of each day.
Sector
Garden design
Team
14 people, 4 crews
Result
38%
fewer return visits
Clients see the work before we pack the van. Disputes went away.
Lena R., Operations lead
Before Dayshift
Crews wrote notes on paper and the office rebuilt them into reports at night. Missing details meant return visits.
What changed
Photo checklists make each crew record the same things. The report goes to the client before the crew leaves the garden.
Return visits dropped by more than a third in the first season.
Figures shared by the customer for this demo story.
Tue 12 Nov
Today’s jobs
6 / 9 done
08:30
Kitchen refit, Rue Example
Done
11:00
Boiler check, Example Lane
On site
14:20
Tile delivery, Unit 4
Next
Crew 03 is 12 min ahead of plan